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International Gift Giving by Susan Kurth Clot deBroissia
Gift giving customs vary greatly from country to country. What is considered
appropriate in France may be entirely inappropriate in Japan. How do you know
that you are not making a cultural "faux pas" when giving a gift to your top
international client?
You are not alone. U.S. presidents and executives from large, high visibility
corporations have encountered embarrassment when giving gifts to their foreign
counterparts. To help you make sensible gift giving decisions, the Netique Gift
Boutique has compiled this list of tips on international gift giving.
Importance of Gift Giving Varies Among Different
Cultures
Highest Importance
Medium Importance
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Latin American Countries
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Middle East
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Pacific Rim Countries (Korea, Taiwan, China, Malaysia, Thailand)
Lowest Importance
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Australia
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Canada
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United States
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European Countries
HIGHEST IMPORTANCE
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Japan
To the Japanese, gift giving is a way of communicating respect, friendship,
and appreciation. When meeting with a Japanese colleague or visitor for the
first time, always be prepared for the gift giving ritual that has been deeply
rooted in the Japanese culture for centuries.
The following are some guidelines to keep in mind when doing business with
the Japanese:
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Gifts need not be extravagant, although expensive gifts are not viewed as a
bribe.
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When meeting with a group of Japanese professionals, be sure to give higher
quality gifts to those with more senior rank within the company.
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Always wrap the gifts you present, but remember to avoid white and brightly
colored wrapping paper. White symbolizes death and bright colors are too flashy.
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Never surprise the Japanese recipient with your gift. Subtly alert the
recipient that you would like to present a small memento.
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When presenting a group gift, be sure to allow time for the entire group to
gather before making the presentation. When meeting with a group of Japanese
colleagues, either present a group gift or a gift to each individual within the
organization. It is considered extremely rude to present a gift to one
individual in a group, without giving gifts to the rest of the ensemble.
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Downplay the importance of the gift. This is common in the Asian culture. It
conveys the message that the relationship is more important than the gift
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Always present the gift with two hands. This is also true with presenting
business cards.
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Avoid giving gifts in sets of four. The word "four" in Japanese is "shi,"
which is also associated with the word for death.
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Gifts are normally exchanged at the end of the visit.
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Avoid giving monetary gifts or gifts displaying company logos.
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Be certain that gifts are of unquestionable quality.
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Business gifts should be given at midyear (July 15) and at year-end (January
1).
Some gift ideas for Japanese colleagues:
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Products that are difficult to obtain in Japan. This could be something not
sold in Japan, or something that is extremely expensive.
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Gifts that reflect the recipient's interests and tastes.
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Pens are highly appropriate gifts for Japanese colleagues. First, the pen is
a symbol of knowledge in the Japanese culture. Second, a pen is a lightweight
gift that is easy to pack and carry when travelling abroad.
MEDIUM IMPORTANCE
Latin American Countries, Pacific Rim Countries, Middle Eastern
Countries
PACIFIC RIM COUNTRIES:
These countries have customs similar to those of the Japanese, however gift
giving is not as ritualistic as in Japan. As is true in Japan, citizens of these
countries are likely to downplay the importance of the gifts they give, and it
is considered polite to show slight reluctance when accepting a gift. It is also
impolite to open a gift in the presence of the giver. Gifts should be presented
at the end of a visit.
China
Communism brought skepticism in gift giving, and offering gifts to government
officials became illegal. The importance of gift giving in China is slowly
returning, however, no set guidelines have been established. In order to avoid
your gift being perceived as a bribe, it is important to keep the following tips
in mind:
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Present group gifts. This is seen as a "company presenting a gift to a
company," and not as a bribe to one individual from that company.
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Display your company logo on the gift so it appears to be a form of
advertising.
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Avoid giving highly expensive gifts.
Also remember that:
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It is in the Chinese culture to refuse a gift, sometimes repeatedly. It is
expected, however, that the giver will persist and the recipient's acceptance
will eventually follow.
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As in the Japanese culture, it is proper etiquette to present gifts with two
hands.
Be sure to avoid:
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Giving clocks as gifts. This has long been regarded as a gift giving faux
pas. The word for "clock" in Chinese is similar to the word for "death." China's
younger generation is not as superstitious about this, so this will eventually
no longer hold true. Unless you are certain your Chinese colleague will not be
offended by receiving a clock, this gift idea is better avoided.
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Colors such as white, blue or black are associated with funerals. Do not
wrap gifts in these colors. Red, yellow and pink are seen as joyful colors, and
are perfectly acceptable for gift wrap. Just remember not to write anything in
red ink, as this symbolizes the severing of a relationship.
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Sharp objects such as knives, letter openers, or scissors. These, too, imply
the severance of a relationship.
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Giving gifts in single or odd numbers. This implies loneliness or
separation. On the other hand, gifts given in pairs are highly appropriate, as
it equates to good luck.
Taiwan
Thailand
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Thais love bright colors, and it is acceptable to wrap gifts in brightly
colored gift-wrap and ribbons. Remember, however, that ripping open the wrapping
paper is offensive.
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Exchange modest gifts.
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"Three" is considered a lucky number.
Korea
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Generosity is viewed as a valued personal trait. Whenever possible, present
an expensive gift.
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Gifts between business associates are viewed as symbols of appreciation.
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Four of anything is considered unlucky.
Malysia
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Pay special attention to the Muslim culture. Avoid pork, knives, alcohol,
and highly personal gifts.
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Present gifts with the right hand only.
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In Indian sections of Malaysia, avoid black and white colors. Instead opt
for yellow, red or green which symbolize happiness.
MIDDLE EASTERN COUNTRIES:
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Gift giving is important in the Arab culture, with generosity and politeness
being very significant aspects in gift giving. Arabs will normally be the first
to present a gift. Whenever possible, reciprocate with gifts of similar quality
and value.
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Be sure to avoid alcohol and leather products made of pigskin, which are
offensive to Muslims. Also avoid giving gifts to the wife of an Arab colleague,
and never inquiry about her.
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Ideas of gifts to present to your colleagues in the Middle East include the
highest quality of leather (not pigskin), silver, precious stones, cashmere,
crystal or porcelain.
LATIN AMERICAN COUNTRIES:
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Gift giving in Latin America is not as ritualistic as in Asian and Middle
Eastern countries, however, it plays an important part in the culture. Gift
giving reinforces business relations as personal relations by displaying
thoughtfulness and generosity.
It is most important to remember:
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You are not expected to present a gift at the first business meeting. As in
most cultures, however, when visiting a home for dinner, it is important to
present the hostess with a small gift of flowers, chocolates or wine. Be careful
of the type of flowers you present to the hostess. Some varieties are used for
funerals only.
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Thoughtfulness in gift giving goes a long way in Latin American countries -
it demonstrates your awareness and respect. Choose gifts carefully by taking
into consideration the tastes and interests of your Latin American business
colleague.
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Avoid leather gifts, since most of the world's finest leathers come from
South America.
LOWEST IMPORTANCE
Australia, Canada, United States, European countries
Gift giving in these countries is rarely expected. While seen as a nice
gesture, it is more important to avoid gifts that will be perceived as bribes.
Small gifts such as pens, business diaries, and mementos with company logos are
usually sufficient. It is important to avoid highly personal gifts such as
clothing. When visiting the home of a colleague from one of these countries, it
is normally appropriate to present a gift to the hostess.
General gift ideas for foreign
colleagues...
Keep in mind that you will either have to carry the gift or the recipient
will have to transport it back to his or her country. It is best to avoid heavy,
burdensome gifts.
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Anything American - such as Old West or Native American gifts, including
boots or jewelry.
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Gifts unique to your region, such as Wisconsin cheeses, Texas chili, or
Vermont maple syrup.
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Coffee table books. No need to speak the English if the book is full of
beautiful photographs of the United States.
In conclusion, international gift giving protocol varies from country to
country. The above tips are meant to be used as initial guidance, however they
should not be considered totally comprehensive. There are numerous customs not
listed here. Before presenting a gift to an important foreign colleague, do a
little research on the customs and protocol. You can call the foreign embassies
in Washington, DC to get specific answers to your questions, or contact the U.S.
Consulate and speak with the protocol officer to get advice.
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